Frequently Asked Questions

Have a query or need some help? Here is a list of frequently asked questions at offizone.

Can't find what you are looking for or just want to contact us? You can do that by clicking here or calling 0160 480 2010.

Why buy from us?

Offizone is a family run business with over 50 years of experience in the office supplies industry. We focus heavily on satisfying our customers with our large range of products and services alongside our friendly customer service.

Our business comprises of 4 main elements. Office Interiors, Office Furniture, Office Stationery and Embroidered Workwear. Within each field we have a specialised team of experts to select products and provide our customers with the best advice.

As a business we put a heavy emphasis on customer service. We are always there to take phone calls, accept emails and also have a trade counter you can visit.

Want to find out more about Offizone? Contact us via email, contact form or phone on 0161 480 2010.

How can I order from Offizone?

The products on our offizone page can be ordered online. To order from the offizone-online section of our site you need to create an account and the best way to do this is to give us a call on 0161 480 2010. If you already have an offizone-online account then you can order online or over the phone too.

What payment methods do you accept?

You can pay for our products online. We accept all major credit and debit cards, bacs transfer, paypal and also offer payment over the phone options. Our site is 128 SSL encrypted to ensure maximum safety. You can also visit our trade counter on work days between 9 am and 5pm to pay in person with cash or any major credit card.

What is your privacy policy?

We have a fair privacy policy that outlines what Offizone does with any data it collects and how we protect your data. You can find a link to the privacy policy at the bottom of the page.

What is your refund/returns policy?

For information regarding returns its best to call us on 0161 480 2010.

What are your delivery charges?

Delivery charges are calculated during the checkout process. For products ordered from Offizone Online, delivery charges will be discussed over the phone on 0160 480 2010.

Do you use cookies?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Do you have premises I can visit?

Yes, you can visit our trade counter on weekdays between 9am and 5pm. You can also arrange to see our warehouse. We have an excellent range of products available online, but we pride ourselves on being a real business that customers can contact if they need to do so.